Terms of service
Terms & Conditions
These Terms & Conditions (“Terms”) govern your use of thegloz.com (the “Site”) and any purchases made through it.
By accessing, browsing, or using our Site, or by placing an order, you agree to be bound by these Terms and all applicable laws. If you do not agree, please do not use the Site.
When you make a purchase, these Terms form a legally binding agreement between you (“you”) and TheGloz (“we”, “us”, “our”).
1. Pricing
All prices displayed on the Site are shown in your selected currency and may include applicable taxes.
Shipping fees are calculated and displayed at checkout.
For international orders, customs duties, taxes, or import fees may apply and are the responsibility of the customer.
We reserve the right to modify prices at any time.
The price charged will be the one displayed at the time of purchase.
In the event of a pricing error, we reserve the right to cancel the order and issue a full refund.
2. Orders
All orders are subject to acceptance and availability.
We reserve the right to refuse or cancel any order at our discretion, including in cases of:
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suspected fraud
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payment issues
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incorrect pricing or product information
By placing an order, you confirm that:
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you are at least 18 years old
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the information provided is accurate
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you are authorized to use the payment method
Orders are intended for personal use only, not for resale.
3. Shipping & Delivery
Delivery times are estimates only and may vary.
We are not responsible for delays caused by:
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carriers
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customs
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weather conditions
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or other circumstances beyond our control
Risk of loss transfers to you upon delivery of the product.
4. Returns & 14-Day Cooling-Off Period (EU Customers)
If you are located in the European Union, you have the right to withdraw from your purchase within 14 days of delivery, without providing a reason.
To be eligible:
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items must be unused
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in original packaging
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with tags attached
Return shipping costs are the responsibility of the customer unless the item is defective.
Some items may not be eligible for return for hygiene reasons.
Please refer to our Return Policy for full details.
5. Defective or Incorrect Products
If you receive a product that is:
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defective
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damaged
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incorrect
Please contact us as soon as possible.
You may be eligible for:
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replacement
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refund
In such cases, we will cover return shipping costs.
6. Promotions & Final Sale
Promotions may exclude certain products.
Items marked as “Final Sale” are not eligible for return unless defective.
We reserve the right to modify or end promotions at any time.
7. Intellectual Property
All content on the Site, including images, text, logos, and design, is the property of TheGloz and is protected by intellectual property laws.
Any unauthorized use, reproduction, or distribution is strictly prohibited.
8. Limitation of Liability
To the fullest extent permitted by law, we are not liable for:
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indirect or incidental damages
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loss of data
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service interruptions
The Site is provided “as is” without warranties of any kind.
Nothing in these Terms limits your statutory rights as a consumer.
9. Third-Party Links
Our Site may contain links to third-party websites.
We are not responsible for their content or practices.
10. Force Majeure
We are not liable for failure or delay in performance due to events beyond our control, including:
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natural disasters
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strikes
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technical failures
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supply chain disruptions
11. Changes to These Terms
We may update these Terms at any time.
Changes will apply to orders placed after the updated version is published.
12. Governing Law
These Terms are governed by the laws applicable in your jurisdiction.
Where applicable, you may have access to consumer protection rights and dispute resolution options.
13. Contact
For any questions regarding these Terms: